We often get the question, “why are you better than other ebikes?” Or, “what makes you different? I am looking at so many, what makes you better?” We love to make a great product at a fair price and take care of you like you lived down the road, but we are not great at tooting our own horn.
In this Blog, I’ll try my best to enumerate why the company is different in a good way, and why that might be better for your ebike purchase.
First and foremost, I will tell you the Cruiser Bike is not better for everyone. If you are an off-road enthusiast , or you are looking to set land speed records, we are not your bike. If you are looking to app driven tech and complicated algorithms that post social media for you while you ride, we are not your bike. If you want a mid-drive motor, are willing to pay the extra, and are an avid cyclist, we are not your bike. If you want an $8000 bike for $2399, we are not your bike.
Great article so far?
So, why a Cruiser Bike?
One, we build a better bike, by doing final assembly and testing ourselves in Hingham Wisconsin. Note, Hingham is un-incorporated, so we use a Waldo address (pop 610) and reference Milwaukee as the closest (40 miles south) as the closest city.
Two, we actually support our bikes. We honestly answer questions before you purchase, and help where we can after the sale.
Three, we looked at the competition and did some small things different. So many small things it adds up to a HUGE difference.
Let’s dive in!
What makes our bike better? We build it. We take parts and assemble them completely at our Hingham Wisconsin Facility. Most ebike companies have quality control in the country of origin (China) that tests the bikes and puts them in a box. They receive that box at their warehouse and send it to you. As of late, the issues have been HUGE! The quality of the parts has gone down with the spike in global demand and it has created many unhappy customers. The company does our best to remove those issues before you get the bike. We are beholden to the current supply situation, but we act as a buffer between you and the end product. In fact, we bed the brakes and tune the derailleur on each bike that goes out to make sure you get a bike shop quality bike no matter where you are in the lower 48 (sorry Hawaii and Alaska, we are working on it!)
We also ship the bike with BOTH WHEELS ON. This is almost totally unique in the ebike industry. SO MANY companies require you to spend hours on assembly and tuning, and if it doesn’t work……your problem! In fact, one of our competitors DOES NOT honor their warranty unless you have a bike shop assemble it and they get a receipt saying so.
We send you a complete bike, completely done! With a printed manual in each carton telling you everything you might need to know about the bikes.
Check out our unboxing here and see how easy it is for YOU to get your Cruiser Bike on the road